Every Contact Counts

Many Manchester people experience poor physical and / or mental health, often making it difficult to participate fully in the life of the city.

Those who work in Manchester are often in a good position to guide people towards improving their health. This is supported nationally by encouraging those working with the public to "make every contact count" (from "The NHS's role in the public’s health. A report from the NHS Future Forum", www.gov.uk).

In addition NICE (National Institute for Health & Care Excellence) advocates the use of "brief interventions" whereby advice and guidance can be offered routinely in the course of your working contacts with Manchester people.

  • "Very Brief Interventions" – Perhaps less than 5 minutes in one conversation.
  • "Brief Interventions" – Perhaps 5 to 10 minutes in one conversation.
  • "Extended Intervention" – Perhaps 20 to 30 minutes in a number of conversations over time.

Many of our training courses will equip you with skills to offer such advice and guidance using structured approaches that are known to be effective in the context of brief contacts.

As part of our 2014/15 programme we have mapped, where it is relevant, which type of brief intervention participants will be skilled to deliver from attending a particular course.


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